Porter has emerged as a key player in India’s logistics and relocation sector, offering a range of services that simplify the process of moving homes and transporting goods.
Porter was founded in 2014 in Bangalore, Karnataka, by Pranav Goel, Uttam Digga, and Vikas Choudhary. The trio, all IIT graduates, aimed to address the inefficiencies in intra-city logistics, particularly the challenges of moving homes and goods. Over the past decade, Porter has transformed from a startup into a major logistics marketplace, now operating in over 22 cities across India. Its journey reflects a commitment to using technology to bridge the gap between demand and supply, ensuring better vehicle utilization and service levels for users.
The company’s growth is evident in its customer base, which now exceeds 1.5 crore, and its operations, which span major metros like Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Ahmedabad, Pune, Surat, Jaipur, and Kolkata. This expansion highlights Porter’s ambition to become a household name in logistics, handling everything from small items to large-scale relocations.
Services Offered
Porter’s core offering is its packers and movers service, designed to make house shifting seamless and stress-free. The process involves professional packing of belongings, safe transportation, and unpacking at the destination, ensuring damage-free relocation. Prices start at Rs. 1200, making it affordable for many. Customer reviews often praise the team’s punctuality and care, with comments like, “Porter’s team was on time and handled my items with care,” reflecting high satisfaction levels.
Beyond residential moves, Porter provides on-demand goods transport via mini trucks, tempos, and two-wheelers, catering to both personal and business needs. For enterprises, Porter Enterprise offers bulk transportation, distribution, and supply chain management, while its intercity courier service delivers parcels to over 19,000 pin codes via surface or air. These services are accessible through the Porter app, which has been downloaded by millions, simplifying bookings and enhancing user experience.
Leadership: CEO Profile
Uttam Digga, the current CEO, has been instrumental in Porter’s recent growth. He co-founded the company in 2014 and served as chief operating officer before assuming the CEO role in 2023, following a leadership reshuffle. Uttam Digga, an alumnus of IIT Kharagpur, brings extensive experience in logistics and operations. His focus is on leveraging technology to improve efficiency and affordability, while also supporting over 7.5 lakh driver partners by providing consistent earnings and independence.
Before Uttam Digga’s elevation, Pranav Goel was CEO and is now the Executive Vice Chairman, managing investor relations and strategic vision. This transition, reported in August 2023, reflects Porter’s evolving leadership structure, with Digga’s vision centered on expanding to nearly 40 cities in the next few years and exploring international markets like Dubai.
Growth and Achievements
Porter’s growth trajectory is impressive, with operating revenue doubling to INR 1,753 crore in FY23 and reaching Rs. 2,734 crore in FY24, while narrowing losses to Rs. 96 crore. The company achieved unicorn status, valued at $1 billion, following internal funding rounds in 2024, making it the third unicorn of the year in India. This valuation, backed by investors like Tiger Global, Peak XV Partners, and the Mahindra Group, underscores Porter’s market position.
The company employs over 2,200 people and has served over 50 lakh customers across 14 cities initially, now scaling to 22 cities. Its app-based platform, loved by 10,00,000+ customers, offers instant quotes and affordable pricing, starting at Rs. 1200 for house shifting. Porter’s reach extends to industries like FMCG and e-commerce, with testimonials from logistics managers highlighting its reliability and efficiency.
Impact on the Logistics Industry
Porter’s success has had a significant impact on India’s logistics industry. By introducing tech-enabled solutions, the company has:
- Increased efficiency in goods transportation
- Made relocation services more accessible and affordable
- Provided a platform for small businesses to access reliable logistics services
- Set new standards for customer service in the industry
Future Outlook
Looking ahead, Porter aims to double its domestic presence, targeting nearly 40 cities in the next 3-4 years. Uttam Digga’s strategy includes expanding beyond metro cities into Tier 2 markets, ensuring broader coverage. The company also plans to grow internationally, building on its entry into Dubai. With a focus on technology and customer satisfaction, Porter is poised to transform intra-city and inter-city logistics, aligning with its vision of “moving a billion dreams, one delivery at a time.”
Porter has emerged as a game-changer in India’s logistics industry. By leveraging technology and focusing on customer needs, the company has simplified the complex process of goods transportation and relocation. From its user-friendly app to its comprehensive range of services, Porter has set new benchmarks in the logistics sector.
